Terms and Conditions

Effective Date: October 25, 2023

1. Acceptance of Terms

a. By accessing or using Tenantt Kenya’s website and app (collectively referred to as the “Platform”), you agree to be bound by these Terms and Conditions of Use (“Terms”). If you do not agree with these Terms, please do not use our Platform.

2. User Registration

a. To access certain features and services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

b. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Notify us immediately of any unauthorized use of your account.

3. Information Collection and Privacy

a. We collect and process personal information as described in our Privacy Policy. By using our Platform, you consent to such data collection and processing.

4. Use of the Platform

a. You may use the Platform to search for properties, create listings, and communicate with agents or other users for property-related purposes.

b. You agree not to use the Platform for any unlawful, unauthorized, or fraudulent purposes.

5. Agent Responsibilities

a. Agents are responsible for ensuring the accuracy of property information and verifying their eligibility to list and manage properties.

6. User Reviews and Content

a. User reviews are publicly accessible and can influence other users’ decisions. We encourage honest, constructive, and lawful feedback.

7. Tenantt Certified Agent Program

a. Information about the Tenantt Certified Agent Program, including eligibility and compensation details, can be found in separate terms and conditions.

8. Limitation of Liability

a. We make no warranties or representations regarding the accuracy, completeness, or reliability of any content on the Platform. Your use of the Platform is at your own risk.

b. In no event shall Tenantt Kenya, its affiliates, or its employees be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data, or use, arising out of or related to your use of the Platform.

9. Links to Third-Party Websites

a. Our Platform may contain links to third-party websites. We are not responsible for the content or actions of these third-party sites.

10. Changes to Terms and Conditions

a. We may modify these Terms at any time. It is your responsibility to review the Terms regularly. Continued use of the Platform after changes are posted constitutes acceptance of the modified Terms.

11. Termination

a. We reserve the right to terminate or suspend your account or access to the Platform at our discretion.

12. Governing Law

a. These Terms are governed by and construed in accordance with the laws of Kenya. Any disputes arising from these Terms are subject to the exclusive jurisdiction of the courts in Kenya.

13. Contact Information

a. If you have questions or concerns regarding these Terms, please contact us at admin@tenantt.co.ke

14. Entire Agreement

a. These Terms constitute the entire agreement between you and Tenantt Kenya and supersede any prior agreements.

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