Privacy Policy

Last Updated: October 25, 2023

Welcome to Tenantt Kenya, a leading real estate platform designed to provide a seamless and secure experience for users, agents, and visitors. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data. By using Tenantt Kenya’s website or app, you agree to the terms outlined in this policy.

1. Information We Collect

a. User Information: When you use our platform, we may collect information such as your name, email address, phone number, and location to create your account.

b. Property Data: If you are an agent or user, we may collect property information and details, including images and descriptions, to facilitate property listings and searches.

c. Communications: We may retain records of your correspondence with us, including emails, messages, and any reviews you leave on our platform.

d. Agent Certification: If you choose to become a Tenantt Certified Agent, we will collect additional information to verify your eligibility and process payments.

2. How We Use Your Information

a. User Account: We use your information to create and maintain your account, allowing you to access and utilize our services.

b. Property Listings: Your property information is used to create listings and provide accurate property details to users.

c. Communication: We use your contact details to respond to your inquiries, provide support, and send important updates about our services.

d. Agent Certification: For Tenantt Certified Agents, we use your data to verify your eligibility and process payments.

3. Data Security

We take the security of your information seriously and have implemented measures to protect it. However, no online platform can guarantee complete security. Please take steps to safeguard your personal data, such as keeping your login credentials confidential.

4. Information Sharing

a. Agent Listings: Property information provided by agents is shared with our user community to facilitate property searches.

b. Communication: We may share your contact details with other users or agents to enable property-related interactions.

c. Legal Requirements: We may disclose your information in response to a legal request or if required by applicable laws and regulations.

5. User Reviews

User reviews play an essential role in our platform. When you leave a review, it becomes publicly accessible and may influence other users’ decisions. We encourage honest and constructive feedback.

6. Agent Responsibilities

Agents are responsible for ensuring they have proper authorization to list and manage properties. They must also ensure the accuracy of property information.

7. Agent Certification Program

If you choose to become a Tenantt Certified Agent, please review our separate terms and conditions for this program for detailed information on eligibility and compensation.

8. Changes to the Privacy Policy

We may update this Privacy Policy as our services evolve. We recommend reviewing this page periodically to stay informed about our data practices.

9. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us at privacy@tenantt.co.ke. We are here to assist you.

Your use of Tenantt Kenya constitutes acceptance of this Privacy Policy. Thank you for choosing Tenantt Kenya for your real estate needs.

October 25, 2023.

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